Every score on this platform is earned, moderated, and traceable to a real engagement. Here is exactly how, from submission to publication.
ClientScore is a platform where agencies, studios, and freelancers submit structured, scored reviews of clients they have worked with. Those reviews aggregate into profiles that other providers can research before signing an engagement.
The deeper layer is the network that forms underneath: a connected record of verified professional reputation where individuals carry their track record across every relationship, and where the people at a company are as much a part of its score as the company itself.
This is not a complaint board. It is matching intelligence, built on proof, not opinion.
Every review passes through the same sequence. No shortcuts.
Sign up with your business email address. A non-generic domain is required. Personal email addresses (Gmail, Yahoo, Outlook.com) are not accepted.
Connect your LinkedIn account to confirm your professional identity and unlock Verified Professional status. This is a one-time step. Your LinkedIn email and employer are matched against your signup domain.
Search for the client you worked with. If their profile does not exist yet, you create it: company name, website, and industry. The profile becomes the anchor for your review and any future reviews of that client.
Score your engagement across three categories: how they operated professionally, how their processes worked, and how the people showed up. Add a written narrative. Mark whether you would work with them again.
Every submission is reviewed by a human moderator before it publishes. We check that the review is genuine, constructive, and consistent with the scores given. Average turnaround is under 48 hours.
Before any review publishes, the named company receives a notification email. They have 7 days to submit a response. The response window remains open for 7 days after publication as well. All notification timestamps are logged.
The review publishes. It is visible to all users, with full review text and engagement details accessible to Verified Engagement tier users.
The platform gates content progressively. The more you have verified, the more you can see. This is intentional: the full intelligence on a client profile is reserved for providers who have demonstrated they are doing real, documented professional work.
Aggregate ClientScore, review count, company profile.
Nothing. Anyone can browse.
Category score breakdown (Professionalism, Processes, People), reviewer industry and context.
Create an account with a business email address.
One-sentence review headline for each published review.
Connect LinkedIn. Your LinkedIn employer or email must match your signup domain.
Full review text, engagement details, contact-level behavioral scoring.
Verification of a completed engagement. Get in touch to learn more about the process.
When a reviewer submits a review, they can identify the key contacts they worked with: the people on the client side who actually shaped the engagement. Each named contact accumulates a portable behavioral score across every engagement where they appear.
That score travels with them when they change companies.
When a well-regarded contact joins a new company, their track record is a positive signal for that company’s ClientScore. When a contact with a difficult pattern moves organizations, that history moves with them.
The result: a company’s score is not just a record of the past. It reflects the people who are there right now.
How the People Signal works in depth →Every review scores a client across three categories of dimensions, covering how they operated professionally, how their internal processes worked, and how the individuals on their team showed up. Each category contributes to the overall ClientScore.
Payment behavior, contract adherence, scope clarity, and professional conduct. These are company-level facts. They are universally relevant regardless of relationship fit.
Communication quality, responsiveness, approval turnaround, organization, and project management. How the work actually moved.
Collaboration, expertise, respect for boundaries, stakeholder alignment, and culture fit. These are relational signals: how the individuals on the client side engaged with the work and with you.
After the base score is calculated, a modifier is applied based on whether the reviewer would work with this client again. Yes adds to the score. No subtracts. Maybe leaves it unchanged. The final score is always between 1.0 and 5.0.
A profile with a single review shows a low-confidence indicator. Two to four reviews shows moderate confidence. Five or more reviews removes the caveat. The number of reviews that built a score is always visible.
Moderation exists to protect both sides. Reviewers deserve a platform that takes their submissions seriously and publishes them when they meet the standard. Companies deserve protection from fabricated or vindictive reviews.
Every submission is evaluated against four questions:
The reviewer receives guidance and can revise and resubmit. The review does not publish until it meets the standard.
The reviewer is notified with a general reason. A rejected review does not publish.
Before any review publishes, the named company receives an email notification. They have 7 days to submit a response. Both the review and any response are moderated before publication. The response window remains open for 7 days after publication.
If you received a notification email about a pending review, a verified provider who worked with your company has submitted a scored review of that engagement. It has not yet published.
You have 7 days to submit a response. Your response will be moderated and published alongside the review, giving both sides of the relationship a voice on the same page.
If you believe there is a factual error in a review, you can submit a correction request. We investigate all of them.
How ClientScore works for companies →Create a free account and start building a verified record of your professional engagements.
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